Lounge Manager
About this role
About the Role Venmac Resources Limited is seeking a Lounge Manager to oversee daily lounge operations within its hospitality properties. The role focuses on leading staff, delivering exceptional guest service, controlling costs, and driving revenue while ensuring compliance with hotel standards and relevant regulations. What You'll Do
- Oversee lounge operations, including managing staff, ensuring guest service and satisfaction, controlling costs, and driving revenue for the lounge, and maintaining compliance with hotel and legal standards.
- Implement service standards, manage inventory and supplies, maintain the lounge's ambiance and presentation, resolve guest issues, and collaborate on marketing and sales initiatives to attract patronage.
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