Lead Teller
About this role
Job title: Lead Teller
About the Role Lead Teller at KeyBank acts as a resource for identifying and resolving client servicing issues, serving as the primary troubleshooter for complex problems, and enhancing client relationships through distinctive in-branch service. The role also involves coaching Tellers, managing day-to-day Teller scheduling and staffing, and ensuring branch compliance with regulatory, security, and internal audit controls.
At KeyBank, we believe it's our opportunity and privilege to help clients move forward in their financial journey.
What You'll Do
- Identify and resolve client servicing issues and act as the primary troubleshooter for complex problems
- Provide distinctive quality service in-branch to enhance client relationships
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