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Lead Associate AR
Guidehouse
onsite
Chennai, Tamil Nadu, India Posted Jul 16, 2026
About this role
What You'll Do
- Initiate calls requesting status of claims in queue.
- Contact insurance companies for further explanation of denials and underpayments
- Take appropriate action on claims to guarantee resolution.
- Ensure accurate and timely follow up where required.
- Document actions taken in claims billing summary notes
- To prioritize the pending claims for calling from the aging basket
- To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
- Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
- Shall understand and abide by the organizations’ information security policy and protect the confidentiality, integrity and availability of all information assets.
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