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KYC Senior Lead
Bluecubeservices
remoteUSD 87,000 - 180,000 / year
Remote
About this role
KYC Senior Lead
WHAT YOU WILL DO
- Own the operational delivery of KYC, EDD, and ODD programmes, ensuring processes meet regulatory standards and internal quality thresholds.
- Define and maintain process documentation, standard operating procedures, and decision frameworks used by the KYC/EDD/ODD review teams.
- Oversee the performance of outsourced review agents, conducting regular quality checks, calibration sessions, and structured feedback loops.
- Handle audit preparation across KYC, EDD, and ODD, ensuring evidence packs, process records, and team outputs are consistently audit-ready.
- Identify process gaps or quality degradation early and escalate findings to the Trust and Safety manager with clear impact assessment.
- Translate upcoming product launches, regulatory changes, or remediation projects into updated operational processes ahead of go-live.
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