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Key Lead - SouthPark Mall Ohio, Hollister

Abercrombie & Fitch Co
onsite
Strongsville, Ohio Posted Jun 17, 2026

About this role

Job title: Key Lead - SouthPark Mall Ohio, Hollister

About the Role The Key Lead acts as the Floor Supervisor, guiding Brand Reps and Stock Associates to ensure quality in-store experiences. As part of the store leadership team, you’ll drive on-floor performance through customer experience and the achievement of daily sales goals.

What You'll Do

  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Fulfill OMNI Channel Orders.
  • Demonstrate Product Knowledge and Brand Awareness while driving sales.
  • Build and maintain Visual Displays.
  • Analyze reporting to inform decision making.
  • Protect Store Assets and perform Inventory Control.
  • Represent the Brand and exemplify Company Culture and Values.

What We're Looking For

  • High School Diploma/G.E.D. preferred, or equivalent; 1 year of retail experience is preferred.

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