Junior Collection Apprentice
About this role
Junior Collection Apprentice
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!
Overview
Role Purpose: Learning and shadowing with team members to develop required skills to support Master Setup and Billing process Active Learning: Participating in team huddles, training sessions, and go through with assessment/audits to gain process knowledge
Responsibilities
- Learning and shadowing with team members to develop required skills to support Master Setup and Billing process
- Process daily VCS cases and manage VCS mailbox
- Understand process flows and system navigations
- Ensure to process accurate billing, understand the importance of the role and responsibility
- Ability to identify, understand, and evaluate potential threats and their consequences
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