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Junior Associate AR

Guidehouse
onsite
Chennai, India

About this role

About the Role The Junior Associate AR at Guidehouse supports accounts receivable activities in India, focusing on claims status, denials, and timely resolution. This role involves communication with insurance companies, documentation, and compliance with confidentiality and information security policies. What You'll Do

  • Initiate calls requesting status of claims in queue.
  • Contact insurance companies for further explanation of denials and underpayments.
  • Take appropriate action on claims to guarantee resolution.
  • Ensure accurate and timely follow-up where required.
  • Document actions taken in claims billing summary notes.
  • Prioritize pending claims for calling from the aging basket and perform calls in compliance with international norms and confidentiality rules (HIPAA where applicable).
  • Work on denials, rejections, LOAs to accounts and make required corrections to claims.

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