IT Tech
About this role
About the Role Join Cook Out's IT Support Team as an IT Tech to install, troubleshoot, and support hardware, software, and network systems across the company's 360+ restaurants. This role focuses on hands-on technical work, remote/after-hours support, and collaboration with store managers, vendors, and team members. What You'll Do
- Install and configure hardware and software to ensure usability
- Troubleshoot, repair and upgrade telephony for 360+ restaurants
- Install and terminate low voltage cables (RJ45, RG59, CCTV)
- Troubleshoot and support POS systems
- Perform tests and evaluations on new software and hardware
- Establish relationships with store managers, vendors, Cook Out team members
- Participate in on-call remote support after hours
- Provide Help Desk support for hardware, software, and network issues
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