IT Officer
About this role
Job title: IT Officer
About the Role
Ama Zuma Group is seeking an IT Officer to manage systems and network operations, provide technical support, oversee software and data management, and support IT projects, procurement, security, and compliance.
Key Responsibilities
- Install, configure, and maintain computers, servers, printers, and network equipment
- Monitor network performance and security; ensure uptime
- Manage user accounts, passwords, access rights, and email systems
- Troubleshoot hardware and software issues and provide helpdesk support
- Train employees on new software, tools, and IT policies
- Install and update software, antivirus, and operating systems
- Manage data backups and disaster recovery plans
- Maintain databases and ensure data security and compliance
- Assist in planning and implementing new IT systems or upgrades
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