IT Helpdesk Support Analyst - Entry Level
About this role
About the Role You serve as the first line of assistance and support for the company's internal and external IT demands. This involves solving technical issues, providing support for software and hardware, and maintaining a smooth and efficient IT environment. You are a team player with some experience in supporting an enterprise environment while delivering exceptional customer service. This entry-level role is onsite, requiring 5 days in the office to support the Australia offices, with travel to multiple sites. What You'll Do
- Provide first-line IT support for software and hardware and diagnose and resolve issues for users.
- Maintain a smooth and efficient IT environment and support the Australia offices (onsite 5 days a week) with travel to multiple sites.
- Deliver exceptional customer service and collaborate with teams in an enterprise environment. What We're Looking For
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