IT Client System Analyst
About this role
About the Role The IT Client Services Systems Analyst provides exemplary customer service to University of Dayton Faculty and Staff for a wide range of technical systems and applications, both remotely and on-site, with travel between offices and campus locations. The role requires hands-on administration in an Active Directory environment and the use of client management tools to generate accurate, meaningful reports. Strong communication and a team mentality are essential. What You'll Do
- Provide responsive IT support to faculty and staff across multiple campus locations, remotely and on-site
- Administer systems in Active Directory and leverage client management tools to create reports
- Configure and manage groups of workstations, image operating systems (Windows and macOS), and deploy images
- Diagnose and repair hardware issues; support enterprise networked printing environments
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