Inventory Support Officer
About this role
Inventory Support Officer
1A. Inventory Support Officer – POS Terminals
Role Purpose
The ISO (Terminals) is the dedicated custodian for all forms of POS terminals flowing through the repair pipeline. The role ensures end-to-end traceability, enforces custody controls, and maintains absolute logical–physical alignment within the Repair Centre's IMS subsystem, covering every stage from receipt of faulty units to dispatch of QA-cleared OK devices.
Key Responsibilities
- Intake & Receipt Management
- Receive faulty/returned terminals from state offices; verify against the recall waybill at serial-number level before accepting into the IMS.
- Log all received devices in the IMS with correct status within 24 hours of physical arrival.
- Identify and quarantine damaged or missing-serial devices; raise a Discrepancy Report immediately.
- Repair Pipeline Tracking
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