Inside Sales (Customer Support) Representative
About this role
Job title: Inside Sales (Customer Support) Representative
About the Role The Inside Sales (Customer Support) Representative is responsible for building and nurturing relationships with laryngectomy patients within a designated territory. This role involves direct engagement with patients to provide product information, support, and education, guiding them to informed purchasing decisions. The incumbent acts as a trusted advisor, delivering compassionate, patient-centered service while meeting sales objectives, while also managing the territory, maintaining up-to-date patient records, and collaborating with cross-functional teams to ensure an exceptional customer experience.
What You'll Do
- Develop and manage sales leads through the sales cycle
- Develop and implement Direct to Consumer (DTC) Marketing plans
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