Inside Channel Development Representative
About this role
About the Role
The Inside Channel Development Representative is responsible for enabling and supporting non-managed partners by providing timely, high-quality assistance across licensing, product inquiries, and partner program engagement. This role acts as a key point of contact for partners interacting with Veeam, ensuring a smooth experience and driving long-term collaboration within the partner ecosystem.
What You’ll Do
- Provide reactive support to non-managed partners within defined SLAs (48 hours), including licensing and product-related inquiries
- Assist partners in progressing and closing Veeam deals
- Support onboarding by enrolling and activating new partners in the Veeam ProPartner Network
- Collaborate with Distribution Managers and internal teams to efficiently manage partner requests
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