Infrastructure Support Engineer
About this role
Our Context
We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, AWS/Azure cloud environments, Linux and core Windows Server technologies.
You will play a critical role in ensuring system availability, performance, and security for our clients.
Your Missions
- Cortex XDR: Deploy, monitor, and manage endpoint agents.
- Palo Alto: Push and manage firewall rules across environments.
- Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments.
- Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments.
- Administer IAM users, roles, and policies, following security best practices.
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