Human Resources Generalist-Service Center
About this role
About the Role LeadVenture is seeking a Human Resources Generalist to join our HR Organization and support global employees through the HR Support Center (HRSC). This role operates with considerable autonomy and acts as a subject matter expert on HR processes, owning end-to-end resolution of HR questions and issues for employees and leaders across the organization.
What You'll Do
- Manage internal employee inquiries coming into the Employee Resource Center for resolution in a shared HRSC environment.
- Make high-judgment recommendations in the absence of clear guidance; handle low-to-medium complexity process and service delivery tasks; identify root causes of high-volume contacts and defects and align with HRSC strategy for seamless service delivery.
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