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HG
Hotel Manager
Hilton Garden Hotel
onsite
Enugu
About this role
Job Title: Hotel Manager
Location: Nsukka, Enugu
Employment Type: Full-time
Summary
- We are seeking a dynamic, experienced, and results-driven Manager to lead its hotel operations and ensure exceptional guest experiences.
Key Responsibilities
- Oversee the day-to-day operations of the hotel and ensure efficient service delivery.
- Supervise departments and coordinate staff activities effectively.
- Drive excellent customer service and guest satisfaction.
- Handle guest complaints and resolve operational issues promptly.
- Monitor revenue, budgets, expenses, and overall financial performance.
- Ensure compliance with hotel policies, operational standards, and applicable regulations.
- Lead recruitment, staff training, performance management, and team development.
- Identify opportunities to improve operational efficiency, service quality, and profitability.
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