Health Navigator
About this role
Health Navigator
We are hiring a Health Navigator at BCBST!
In this role, you will support our Senior Care team by serving as a key resource for members as they transition home and navigate their healthcare needs. You’ll help members understand discharge plans, coordinate follow-up appointments, review medication changes, and ensure they have the support and resources needed to successfully manage their health after leaving a healthcare facility.
You will play an important role in improving the member experience by providing guidance, answering questions, and helping members overcome barriers to care. Through compassionate communication and proactive support, you’ll help ensure members receive the services and care they need while promoting positive health outcomes and a smooth transition back home.
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