Head, Customer Service Management (Cement & Food Business)
About this role
Dangote Group is one of Nigeria’s most diversified business conglomerates with a hard – earned reputation for excellent business practices and products’ quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.
We are recruiting to fill the position below:
Location: Head, Customer Service Management (Cement & Food Business)
Location: Lagos
Job Summary
This role is responsible for leading and standardizing customer service operations across the Cement and Foods businesses, ensuring consistent, efficient, and reliable customer experience. The role oversees end-to-end order management, fulfillment coordination, customer communication, and issue resolution to ensure service commitments are consistently delivered.
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