Guest Service Agent
About this role
Guest Service Agent
In the heartland of Nigeria, approximately 30 minutes’ drive from the Nnamdi Azikiwe International airport,about 5 minutes drive from the international Conference Center/ National Assembly complex and the federal Secretariat. With 176 comfortable and stylish luxury bedrooms, en-suite self-catering rooms, great cooling system in all rooms, writing desk...
Guest Service Agent
- Job Type Full Time
- Qualification BA/BSc/HND , OND
- Experience
- Location Abuja
- Job Field Food, Beverage and Hospitality
Key Responsibilities
- Greet and welcome guests warmly upon arrival.
- Handle check-in, check-out, and room assignments efficiently.
- Respond promptly to guest inquiries, requests, and complaints.
- Provide accurate information about hotel services, facilities, and local attractions.
- Coordinate with housekeeping and other departments to meet guest needs.
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