GTM Customer Intelligence Analyst
About this role
Job title: GTM Customer Intelligence Analyst
About the Role As a GTM Customer Intelligence Analyst, you will be an embedded analytics partner to Apollo's Customer Success organization and CS Operations team. You will build the post-sales intelligence layer that powers retention, expansion, and customer health decision-making—from health scoring and renewal analytics to billing insights, support analytics, and the dashboards that CS leadership depends on to manage the business. This is a high-impact role for an analyst or technical ops professional who wants to go deep on post-sales analytics and intelligence. You will report directly to the GTM Analytics Manager and work closely with CS leadership, CS Operations, Finance, and data engineering teams to translate complex customer lifecycle questions into reliable, scalable reporting.
What You'll Do
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