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GSA Front Office
ACCOR
onsite
ibis Coimbatore City Centre, Coimbatore, India
About this role
GSA Front Office
Full-Time Permanent Rooms ACCOR Location: ibis Coimbatore City Centre, Coimbatore, India External Reference: REF108122V GSA Front Office Region MEA SPAC
Prime Function:
- Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
- Maintain high standards of customer services at the reception desk so that customers’ expectations are consistently exceeded.
- Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
- Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
- Responsible for INTERREACT.
Key Responsibilities
- People Management
- Provide effective support to the team to enable them to provide effective and efficient services.
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