Group Manager, Customer Success
About this role
About the Role Join the Intuit Customer Success team as a Group Manager of Customer Success in our Expert Network, leading product support experiences for high-value customers. You’ll be at the center of growth for our Expert Network, delivering an exceptional service experience for Consumer Platform customers and scaling the team to meet product support and growth targets. You will be the advocate and voice of this growing team, coaching leaders to deliver world-class customer experiences that drive retention and revenue. What You'll Do
- Champion a customer and Expert experience focused environment, drive the Expert Network delivery teams and work with internal and external partners to deliver experiences that resolve customers issues, drive loyalty, and enable revenue growth.
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