Fulfillment Associate
About this role
About the Role RELX seeks a dedicated Fulfillment Associate to support customer interactions and operations. You will respond to customer requests via email, provide product and service information, and help ensure inquiries are resolved. You will also contribute to operational efficiency by identifying trends, entering data, and assisting with training and reporting. What You'll Do
- Respond to customer requests via email.
- Provide customers with appropriate product and service information.
- Follow up on customer inquiries not immediately resolved to ensure resolution.
- Recognize and alert supervisor to trends in operations.
- Identify, research, and resolve customer issues using the appropriate system.
- Maintain security and privacy.
- Prepare reports or provide necessary data as needed in Operations.
- Perform data entry.
- Recommend process improvements.
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
AI rewrites and formats your CV so it reads well and gets past screeners.
Get your match percentage for this exact role before you spend time applying.
Send a polished application in one click — no retyping the same details.
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.