Front Desk/Customer Service Officer
About this role
ThriveNG is seeking a Front Desk/Customer Service Officer to join our team in Yaba, Lagos. This role offers an opportunity to be the first point of contact for students, parents, and visitors, ensuring a welcoming and efficient reception experience. The position comes with a salary in the range of ₦180,000–₦250,000.
Responsibilities
- Welcome visitors and direct them to the appropriate personnel or departments
- Answer phone calls, respond to inquiries, and route messages as needed
- Manage front desk operations and maintain a professional and organized reception area
- Assist with basic administrative tasks to support daily office functions
- Collaborate with colleagues to ensure smooth communication and service delivery
Requirements
- Bachelor’s degree or HND
- 2+ years’ front desk or customer service experience
- Excellent communication and interpersonal skills
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