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Field Service Engineer
Teradyne
About this role
Opportunity Overview
- Creates and implements support plan for customer in conjunction with cross functional groups and customer maintenance team with objectives of reducing equipment downtime and maintenance cost.
- Perform system installation, PM, calibration, retrofit, training and troubleshooting.
- Escalates service problem and take ownership of problem until it is resolved.
- Provides technical expertise and value to customers.
- Provides answers to customer inquiries concerning system.
- Provides hardware development and consultation.
- More senior levels may provide recommendations/inputs into the next generation product development.
All About You
- Degree in electronics engineering or related field.
- Experience
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