Dispatch Agent
About this role
Job title: Dispatch Agent
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
India – Bangalore
Project Management
Full-time
Your skills B2 English Ability to work independently Quick comprehension
Your tasks Be the contact person for customers and service technicians Administer and schedule service technicians in the field, taking into account product and customer knowledge as well as temporal and spatial availability Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency Handle escalations Ensure service documentation and update if necessary
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