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Director of Deal Desk
Superside
remote
Remote
About this role
What You'll Do
- Own pricing and scoping support for complex enterprise deals, ensuring commercial accuracy and delivery alignment.
- Review and approve deal structures, pricing models, and scopes across the pipeline.
- Partner with Account Executives and Solutions teams to turn customer requirements into scalable proposals.
- Collaborate with subject matter experts to strengthen solution quality on strategic deals.
- Lead and develop the Deal Desk team, setting clear priorities, standards, and turnaround expectations.
- Act as the escalation point for complex or high-risk commercial situations.
- Improve Deal Desk workflows, documentation, and tooling to increase speed and consistency.
- Define and track operational metrics such as deal velocity, pricing accuracy, and SLA performance.
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