Director, GTM Product Management (CX)
About this role
About the Role The Director, GTM Product Management (CX) is a strategic leadership role responsible for the strategy, development, and lifecycle management of AI-enabled CX and GTM offerings. You will translate market demand, client needs, and emerging AI capabilities into differentiated, scalable solutions that drive revenue growth and client outcomes. What You'll Do
- Lead a portfolio of transformation initiatives aligned to go-to-market strategy, with a focus on driving revenue growth, improving sales effectiveness, and enhancing client engagement.
- Translate market trends, competitive intelligence, and client insights into actionable programs that strengthen positioning, increase win rates, and support pipeline expansion.
- Partner with senior leadership to define and execute a GTM roadmap, including prioritization of markets, solutions, investments, and commercial strategies.
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