Director, AI Strategy and Program Management
About this role
Director, AI Strategy and Program Management
The Role
You will serve as the strategic operating leader for ServiceNow's Enterprise AI organization: the person who runs the operating cadence, decision mechanisms, governance forums, and value-realization discipline that let the org move fast on AI and prove what it's worth. This is not a delivery-pillar role — it is the Director who scales the strategy, governance, portfolio-management, and business-value practices needed to run AI responsibly across ServiceNow. You will bring Chief-of-Staff-style operating rigor, executive communications, and portfolio-wide visibility aren't supporting skills here — they are the job.
What you get to do
- Establish and run the operating cadence for Enterprise AI strategy, planning, execution, governance, and value realization.
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