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Digital Sales Representative

Zendesk
hybrid
São Paulo, Brazil

About this role

Digital Sales Representative

Job Description

Responsibilities

  • Execute a high volume of outbound sales activities, including cold calls, emails, and setting up meetings, with a primary focus (90%) on the AMER region. Respond to a large number of inbound leads and existing customers through various channels, primarily through phone, Zoom, chat, and email. Utilize Advanced English skills (mandatory requirement) to communicate clearly and effectively with prospects and customers across the Americas. Actively resolve prospect and customer inquiries to drive online business conversion rates. Become an expert on Zendesk products. Be the voice of our customers; understand their needs and make them champions. Conduct discovery calls, provide demos, and help customers see the value in purchasing Zendesk.

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