Desktop Support Technician (Patching & Endpoint Support)
About this role
Job Description
Position Summary
We are seeking a Desktop Support Technician with experience supporting endpoint patching and device management in a large enterprise environment. This individual will provide hands-on technical support for end users while assisting with the deployment of operating system updates, security patches, and software installations across approximately 3,000 devices.
The ideal candidate is customer-focused, technically proficient, and comfortable troubleshooting Windows devices, software issues, and patch deployment failures. This role combines traditional desktop support responsibilities with endpoint management and patching activities to help maintain a secure and reliable IT environment.
Key Responsibilities
- Provide onsite desktop support for Windows laptops, desktops, kiosks, and related hardware.
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