Data Quality Analyst
About this role
About the Role The Data Quality Analyst role is a critical function in a CRM system, responsible for consolidating contacts into a central repository, cleaning up data, and resolving discrepancies. The role ensures contacts have current information and enhanced data to support professional users. What You'll Do
- Verify and/or update contact/account information in InterAction to meet quality standards; regular audit with a 97.00% passing rate.
- Ensure completeness and timeliness; maintain productivity target of at least 20 records per hour.
- Perform data stewardship/maintenance by reviewing data change management tickets and approving or rejecting changes.
- Research additional contact information via LinkedIn and the Web.
- Manipulate data using Excel and internal InterAction tools to edit and clean data.
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