Customer Success Manager, Sales & Trading, Workflows
About this role
Job Description Summary
Executes the defined Customer Success strategy for a select group of end-users within a specific product segment.
Role Responsibilities & Key Accountabilities:
- Proactively seeks opportunities to build and enhance value for the customer and for LSEG
- Is seen as a specialist on their book of business and can articulate any risks, maximising available metrics to track customer health
- Builds customer relationships with many different personas
- Understands customer’s needs and how LSEG’s solutions can help fix them, increasing customer satisfaction with LSEG products
- Considers impact of market trends on customers and how it affects business benefits
- Provides valuable and timely customer insights to internal product and account teams
- May mentor and coach more junior team members.
Qualifications & Experience:
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
AI rewrites and formats your CV so it reads well and gets past screeners.
Get your match percentage for this exact role before you spend time applying.
Send a polished application in one click — no retyping the same details.
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.