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Customer Success Engineer

Adobe

About this role

Job title: Customer Success Engineer

About the Role

Adobe Managed Services provides digital marketing solutions for strategic customers who provide a digital marketing presence to their end users via Adobe Experience Manager (AEM). Customer Success Engineers (CSEs) are customer-facing engineers who partner with their assigned customers to drive value realization, return on investment and help the customer deliver on marketing goals. This role requires the ability to obtain a Top Secret security clearance, hands-on Linux experience and front-end development experience. CSEs act as a designated technical operation advisor for 5 to 7 customers and work across client-facing, technical operations, and colleague-facing aspects to delight customers and meet SLAs.

What You'll Do

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