Customer Service/Triage Specialist
About this role
Current Opportunity: Customer Service/Triage Specialist
Remote/Hybrid/Onsite: Must be UK based. Can be remote or hybrid depending on your proximity to our Ealing, London office. Salary: £27,000 gross per annum plus competitive benefits offering.
What you will do:
Workplace Options have an exciting opportunity for a Customer Service/Triage Specialist to join our Information team in the UK. Our Customer Service/Triage Specialists provide personal and family assistance to members and their families. Responsibilities: Triaging client calls to the appropriate department: Counselling, Wellness, Financial and Legal. Researching and referring clients to various resources in the community depending on the client’s situation. Cases may involve research on Education-College/Financial Aid, Tutoring Services, Public/Private Schools.
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