Customer Service Representative
About this role
Customer Service Representative at JV Management Consulting
Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Lagos City Ikeja Job Field Customer Care, Success and Service Salary Range ₦50,000 - ₦100,000/month
Job Summary
We are seeking a smart, customer-focused, and proactive Customer Service Representative to join their growing team. The ideal candidate will be responsible for providing excellent customer support, responding to enquiries, resolving complaints, and ensuring a seamless customer experience.
Key Responsibilities
- Respond to customer enquiries via phone calls, emails, social media, and walk-in visits.
- Provide accurate information about the company's products and services.
- Resolve customer complaints promptly and professionally.
- Process customer requests and maintain accurate customer records.
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