Customer Service Representative
About this role
About the Role The Customer Service Representative serves as a key point of contact for customers, sales, warehouse, and accounting teams. This role is responsible for order processing, customer communication, and coordination with internal departments to ensure accurate, timely, and efficient fulfillment of customer orders while maintaining a high level of service. What You'll Do
- Answer incoming phone calls promptly and professionally.
- Greet and assist customers, providing information and updates.
- Process orders and manage order entry.
- Coordinate with warehouse, sales, and accounting to ensure accurate fulfillment.
- Maintain invoice and shipping documentation and communicate updates to internal teams. What We're Looking For
- High school diploma and strong attention to detail required.
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