Customer Service Representative
About this role
Job title: Customer Service Representative
We are seeking a Customer Service Representative to join the team in Benin City to deliver customer support and handle customer-facing tasks across varied shift schedules.
Requirements
- Candidate must possess at least a Bachelor’s Degree in a related field.
- Minimum of 2 years of experience in a similar role.
- Flexible to work shifts, including days, nights, weekends, and holidays.
- Must reside in Benin City, specifically around Sapele Road or GRA and environs.
- Excellent communication and interpersonal skills.
- Capacity to work under pressure.
- Strong problem-solving and analytical skills.
- Proficiency in multitasking and prioritizing in a fast-paced environment.
- Proficiency in Google Docs (especially spreadsheets) and CRM software.
- Experience in a customer-focused environment.
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