Customer Service Representative
About this role
About the Role The Customer Service Representative handles customer inquiries, expedites critical orders, communicates dispositions, and researches and resolves issues to ensure timely service. This role supports order processing and customer communications to maintain high service levels. What You'll Do
- Respond to customer inquiries, expedite critical orders, communicate dispositions, research and resolve issues, and research orders.
- May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support.
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