Customer Service & Dispatch Virtual Assistant
About this role
Job title: Customer Service & Dispatch Virtual Assistant
About the Role Hyre is seeking a highly organized ServiceTitan Virtual Assistant to support dispatch and customer service for home services clients. This fully remote role focuses on managing service requests, dispatching field technicians, and ensuring smooth client experiences.
What You'll Do
- Dispatching & Logistics: Efficiently manage and dispatch service technicians, optimizing schedules and routes for timely client appointments via ServiceTitan CRM
- Customer Support: Serve as the primary point of contact for customer inquiries, providing professional and courteous assistance via phone and email.
- Data Management: Log service requests, update customer records, and maintain accurate dispatching information across relevant systems.
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