Customer Service Advisor
About this role
Role Overview
Are you passionate about delivering exceptional customer service and creating positive experiences from the very first interaction? We are recruiting for a crucial Customer Service Advisor position within our Background Checking team, based in our Nottingham office. Reporting into the Customer Service Manager, you will be part of an important team within Experian. You will have experience in delivering excellent customer service skills, which you will use to support our clients and customers throughout their onboarding and employment screening journey. You will support our clients and candidates through inbound telephone calls, live chat and email correspondence. Adopting a 'Right First Time' approach to all interactions.
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