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Customer Relations Officer
suez
onsite
Morden or Fareham
About this role
About the Role Can be based at either Morden or Fareham and join Suez's Regional Customer Hub to deliver excellent service to our current client base. What You'll Do
- Be the first point of contact on the phone and via email for current clients, providing professional support
- Onboard new customers and assist with ongoing account management
- Handle general requests, resolve queries and, when required, carry out account reviews
- Maintain proactive relationships and keep customers informed and engaged for the best possible experience What We're Looking For
- Previous administration experience with the ability to create and maintain positive customer levels whilst managing expectations
- Professional, confident and efficient, with excellent communication skills and a passion for putting our customers first
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