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Customer Experience

Reforge
hybrid
Global (Remote / Hybrid: Amsterdam, Los Angeles, Sydney, and beyond)

About this role

About the Role As a member of Miro’s Customer Experience team, you’ll embark on one of two growth tracks: Individual Contributor or People Manager, with opportunities to build impact and visibility across a globally distributed organization. You’ll help customers realize value, iterate on solutions, and collaborate across product, architecture, and support to elevate the customer experience. What You'll Do

  • For Individual Contributor: Be a hands-on contributor, proactively helping teams achieve customer value; Storyline and work strategically to achieve customer-driven outcomes; Collaborate with teams across Miro to improve product, architecture, and Customer Experience practice; Mentor less experienced members of the team.

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