All jobs
V
Customer Experience Analyst
Venco
onsite
Lagos Posted Aug 25, 2026
About this role
The Opportunity
- We are looking for a Customer Experience Analyst to support Venco’s customer experience function by analysing customer interactions, feedback, complaints, service performance, and customer behaviour to identify trends and opportunities for improvement.
- This is a hands-on analytical role for someone who enjoys working with customer data, identifying problems, and turning insights into practical improvements. An understanding of PropTech, real estate management, SaaS, or related industries will be an advantage.
- The role will be responsible for maintaining accurate CX data, monitoring key customer experience metrics, preparing reports, and providing actionable insights that support better decision-making, service delivery, and customer satisfaction.
What You’ll Do
- Analyse customer feedback, complaints, interactions, and service data
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
Clean up your CV
AI rewrites and formats your CV so it reads well and gets past screeners.
See how you score
Get your match percentage for this exact role before you spend time applying.
Apply professionally
Send a polished application in one click — no retyping the same details.
Track it easily
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.