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GM
Customer Experience Analyst
General Motors
onsite
Warren, Michigan Posted Aug 7, 2026
About this role
Customer
Experience
- Analyst
Description
- The Customer
Experience
- Analyst – OnStar Vehicle Insights / Telemetry API is responsible for ensuring the systems, APIs, and data flows that support connected vehicle services are functioning reliably and delivering a high-quality end-to-end customer experience. This role requires strong technical understanding of application, platform, API, and telemetry interactions across the connected services ecosystem, with a focus on operational performance, service delivery, data quality, and issue resolution.
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