CUSTOMER CARE
About this role
A beach resort/hotel located in Okun Ajah, Lagos, Nigeria is looking for a Customer Care professional. The role offers a monthly salary of 150,000 and a preference is noted for female applicants. Applicants should live within the area or not too far away, with some flexibility for layovers as required.
Responsibilities
- Provide courteous and professional customer service to guests and visitors
- Respond to guest inquiries, resolve issues, and assist with the smooth operation of guest services
- Collaborate with hotel/resort teams to ensure a positive guest experience and satisfaction
- Help maintain a welcoming and helpful front-of-house environment for guests and colleagues
Requirements
- Residence within the Okun Ajah area or nearby
- Preference for female candidates
- Availability for layovers or flexible shift arrangements as needed
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