CSR/Data Entry - WFH
About this role
Start Date: Aug 17, 2026
Job Title: CSR/Data Entry - WFH
Job Type: Full Time
Pay : $14
FLSA Status: Non-Exempt/Hourly
Grade: H2
Function/Department: Health Plan and Healthcare Services
Reporting to: Team Lead/Supervisor - Operations
Schedule: Monday-Friday 1.30pm-clean desk (end time depends on workload)
Key Responsibilities
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Review incoming Grievance and Appeals documents for completeness, legibility, and relevance.
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Accurately identify and assign the correct Line of Business (LOB) based on client and regulatory definitions.
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Determine and classify the dispute type (e.g., grievance, appeal, expedited appeal, standard appeal) in accordance with client-specific guidelines.
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Access multiple client systems and portals to retrieve, verify, and validate member information, including bu
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