CRM Specialist
About this role
About the Role Tapestry is seeking a CRM Specialist based in Sydney, Australia (Australia Corporate Office). This role supports customer relationship management initiatives across the Coach and Kate Spade New York brands, contributing to our inclusive culture and to delivering exceptional customer experiences. What You'll Do
- Support CRM campaigns and initiatives for Coach and Kate Spade New York.
- Collaborate with cross-functional teams to leverage customer data and feedback to inform improvements in products and services.
- Help optimize customer journeys and drive CRM-driven results aligned with business goals. What We're Looking For
- Customer focus and relationship-building skills; ability to engage with internal and external stakeholders.
- Adaptability and willingness to learn; comfortable with change and ambiguity.
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