Consumer Experience and Ecosystem Manager — West Africa
About this role
Job title: Consumer Experience and Ecosystem Manager — West Africa
We are seeking a Consumer Experience and Ecosystem Manager to lead and grow the consumer experience and omnichannel presence in West Africa, with a focus on Nigeria. The role involves managing the digital ecosystem, leading digital teams, and driving consumer insight and campaign performance.
Responsibilities
- Lead Nigeria’s consumer experience and omnichannel strategy
- Manage digital ecosystem, content and campaigns
- Build consumer insights and performance dashboards
- Coordinate regulatory compliance and partnerships
- Lead digital teams and manage CX budgets
Requirements
- Bachelor’s degree in Marketing, Communications, Business or related field
- 5+ years’ digital marketing or consumer experience
- Nigerian market experience required
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